FAQs

Reviews from Google & Facebook

FAQs

Reviews from Google & Facebook

What is the minimum age?

Mixed Class & Open Gym: Minimum age is 6.

What is your Dress Code?
Full-length shirt. No hand jewelry (safety). No open-toe shoes. Wear shoes that have a rubber bottom (not foam). Foam leads to slipping on such things as the spider jump, warped walls, and other similar smooth surfaces.

What if my child can’t reach something?

If a participant is too short or uncoordinated to reach a certain obstacle, it is deemed dangerous for them. We have purposefully raised riskier obstacle out of the reach of shorter athletes. Lifting them to such a height would prove unwise. On occasion, a coach may lift or spot a participant, but that is not to be expected.

Can I use hand chalk?

You may use any liquid chalk, but not powder. Powder does damage to the ventilation system and causes more mess. Thank you for respecting this rule.

Can bring food/drinks into the gym space?

Do not bring food or colored drink inside the main gym floor. Water is okay. Keep bottles and phones off the floor. Keep all personal items in the cubbies provided.

How early should I arrive?

Please arrive at least 10 minutes early to each class. Those that arrive more than 5 minutes late will not be permitted to join the class. 

Do you offer refunds?

We do not allow for refunds. However, you can adjust a time with more than 48-hour notice.

All individuals who enter our facility (participant or not) must sign that location’s unique waiver

What is your Dress Code?
Full-length shirt. No hand jewelry (safety). No open-toe shoes. Wear shoes that have a rubber bottom (not foam). Foam leads to slipping on such things as the spider jump, warped walls, and other similar smooth surfaces.

 

How early should I arrive?

Please arrive at least 10 minutes early to each class. Those that arrive more than 5 minutes late will not be permitted to join the class. 

Why do you have a minimum age requirement?

Mixed Class & Open Gym: Minimum age is 6.

What if my child can’t reach something?

If a participant is too short or uncoordinated to reach a certain obstacle, it is deemed dangerous for them. We have purposefully raised riskier obstacle out of the reach of shorter athletes. Lifting them to such a height would prove unwise. On occasion, a coach may lift or spot a participant, but that is not to be expected.

Can bring food/drinks into the gym space?

Do not bring food or drink inside the main gym floor. Water is okay. Keep bottles and phones off the floor. Keep all personal items in the cubbies provided.

Do you offer refunds?

We do not allow for refunds as our classes. However, you can adjust a time with more than 48-hour notice.

All individuals who enter our facility (participant or not) must sign that location’s unique waiver

Party FAQs

  • We find that spending more than one hour on ninja obstacles leads to sore hands. The hour slot is optimal for happy children!
  • We provide all tableware such as plates, silverware, cups, napkins, forks, etc.
  • (Nerf combinations) We provide all guns, bullets and goggles for kids. No outside Nerf guns.
  • The host can bring or order food.
  • Your group will start on the obstacles, after which they will move into the private party room. Once everyone checks in, a parent calls the pizza joint of their choosing.
  • All participants should arrive 15 minutes early for check-in. We have a mostly free arcade section for early arrivals or those who get tired on the course.
  • The party host sends all guests our waiver www.smartwaiver.com/v/ninjas
  • If you use our complimentary digital invite, you can add this link for easy completion. Free digital invite from
    Punchbowl.com
  • Minimum age is 6.
  • You will place all your belongings on a metal cart as you arrive.
  • Parents can fill out waivers onsite if they fail to online.
  • PLEASE TELL ALL PARTICIPANTS TO WEAR CLOSED-TOE SHOES!

 

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